Company knowledge
How to Verify AI Citations Against the Actual Evidence
A source link is not proof of a correct answer. Check that the source is accessible, supports the specific claim, and applies to the relevant time and audience.
TENCONIC JOURNAL
Understand AI.
Move work forward.
Ideas, questions, and practical guides for putting enterprise AI to work.
6 articles
Company knowledge
How to Organize Business Rules Before an Enterprise AI Rollout
Business alignment requires more than document volume. Establish which rules take precedence. If departments answer the same question differently, determine whether the difference is an intended exception or an unresolved conflict.
Company knowledge
How to Compare Keyword and Vector Search on Business Questions
Some searches find exact product codes but miss paraphrases; others return semantically related material for the wrong product. Categorize questions before comparing retrieval approaches.
Company knowledge
Document Chunking Decisions That Change Search Quality
If answers lose exceptions after documents are split, inspect the boundaries. A useful chunk keeps the conditions and evidence needed for the question together; it is not simply the shortest possible chunk.
Company knowledge
What to Prepare Before Connecting Company Documents to AI
Connecting documents is only the start. Without owners, valid versions, access rules, and test questions, retrieval results are difficult to assess. Begin with one workflow and a manageable document set.
Company knowledge
Why RAG Answers with Outdated Policies: A Document Update Checklist
Check source versions, ingestion, indexed content, and final model input when RAG quotes old policies. Includes a practical document update test checklist.